I am confused about when and how I will receive my tax refund and also how I am expecte...

GetHuman-minetret's customer service issue with H&R Block from April 2018

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The issue in GetHuman-minetret's own words
I am confused about when and how I will receive my tax refund and also how I am expected to pay my Maryland taxes. Can I pay them when I receive my DC refund or do I need to pay my Maryland taxes as soon as possible?
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H&R Block

Customer service issue
Reported by GetHuman-minetret
Apr 26th, 2018 - 5 mons ago
I have an issue with H&R Block too
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Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-minetret started working on this issue
Apr 26th 11:45pm