It was not taken out of my account - Pay my taxes - I may have extra fees accrued

GetHuman622785's customer service issue with H&R Block from April 2018

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The issue in GetHuman622785's own words
Pay my taxes ... It was not taken out of my account
I may have extra fees accrued
Sending the payment
I have an issue with H&R Block too
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H&R Block

Hr block
Customer service issue
Reported by GetHuman622785
Apr 23rd, 2018 - 7 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 1 customer so far
Similar issue to 2002 others
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Timeline
GetHuman622785 started working on this issue
Apr 23rd 8:56pm