filing NY state tax forms electronically

GetHuman499166's customer service issue with H&R Block from April 2018

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Help with my H&R Block issue
Before contacting them, items GetHuman499166 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman499166's next move: have a H&R Block rep call.
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The issue and preferred resolution, in GetHuman499166's own words:
The problem I ran into: filing NY state tax forms electronically
I trust that H&R Block will make this right and come up with a resolution that is fair.
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H&R Block

H&R Block ****
Customer service issue
Reported by GetHuman499166
Apr 18th, 2018 - 3 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
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Timeline
GetHuman499166 started working on this issue
Apr 18th 9:06pm