Hello, I bought a pair of pants and a jacket together yesterday at your location in DC...
GetHuman2618698's customer service issue with H&M from March 2019
Help with my H&M issue
The issue in GetHuman2618698's own words
Hello, I bought a pair of pants and a jacket together yesterday at your location in DC, specifically Union Station. **Today, while wearing the pants, I noticed a slight 'snag' on the back of one pant leg. It is by no means 'bad', but I was wondering if there was any way to exchange the pants for a pair without the snag. Obviously there is no tag on the pants since I am wearing them, but I do still have my receipt from yesterday. Once again, it is not the worst thing in the world, but it does bother me considering it is a suit.**Thanks.
GetHuman2618698 did not yet indicate what H&M should do to make this right.
I have an issue with H&M too
How GetHuman2618698 fixed the problem
We are waiting for GetHuman2618698 to fix the problem and share the solution with the rest of us customers.
Please help with my H&M issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.