The boys shorts that I received in my order do not match the two gymboree ****rts that...

GetHuman751080's customer service issue with Gymboree.com from June 2018

Help with my Gymboree.com issue
The boys shorts that I received in my order do not match the two gymboree ****rts that I was told that they would match.The blue shorts received are a royal blue and not the medium blue in the navy* medium blue of the gymboree snake ****rt or the same medium blue shown in the Navy t-****rt with the medium blue upper chest color. I just received a Gmail message stating that this is the last day for **% off plus free ****pping but when I called customer service it was closed.
I trust that Gymboree.com will make this right and come up with a resolution that is fair.
Help with my Gymboree.com issue
How GetHuman751080 fixed the problem:
I called Gymboree and explained the problem.The Gymboree representative sent me another top for no charge and I found a top that would match the shorts which Gymboree sent as well at no charge.
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Gymboree.com

Customer service issue
Reported by GetHuman751080
Jun 5th, 2018 - 15d ago
I have an issue with Gymboree.com too
Fixed
GetHuman751080 shared how to fix
Seen by 11 customers so far
Similar issue to 501 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman751080 started working on this issue
Jun 5th 3:40am
GetHuman751080 indicated the issue is not fixed yet.
Jun 5th 6:06am
GetHuman751080 indicated the issue is not fixed yet.
Jun 5th 6:06am
GetHuman751080 indicated the issue is not fixed yet.
Jun 5th 6:07am
GetHuman751080 indicated the issue is not fixed yet.
Jun 6th 5:07am
GetHuman751080 confirmed the issue is fixed. Hooray!
Jun 8th 7:24am
GetHuman751080 confirmed the issue is fixed. Hooray!
Jun 8th 7:26am
GetHuman751080 confirmed the issue is fixed. Hooray!
Jun 8th 4:08pm