I won an item from ST auctions. I filled out all info on checkout including FFL plus c...

GetHuman1704319's customer service issue with GunBroker.com from December 2018

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The issue in GetHuman1704319's own words
I won an item from ST auctions. I filled out all info on checkout including FFL plus credit card payment. ST auctions took my payment then refused to ship firearm because they said they did not receive FFL. I personally sent it to the email given * times and I had the gun store where it is being sent also send it to them. Still they are not shipping firearm. I then asked to be refunded my money and still no response. I reported to gunbroker a fraud claim. Please respond ASAP to advise next move.
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GunBroker.com

Customer service issue
Reported by GetHuman1704319
Dec 6th, 2018 - 5 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman1704319 started working on this issue
Dec 6th, 2018 7:02pm