I placed my order for the Maria Yee Matsumoto Tansu (******) on ******* and received a confirmation email that day.. I tried to phone them that day and since then to find out the approx. delivery time. It says * day shipping. All the phone numbers listed say "no service at this time" Today, *******, I checked my credit card account to see if I show a pending charge on that card... NOTHING... Thus , I am very concerned that something wrong is happening with this order. I would like to know if I truly ordered anything...??? I would like this piece if all of this is not a scam and they are still out there. Thank you... Speaking to a live customer service person would help
I am used to receiving feedback and help from customer service when I order online.
Conversation with a human please ...
I have ordered from Gumps many times over the past ten years or so. Even large furniture items *and have never experienced this.
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