I ordered a flower arrangement (Blue Himalayan Poppies) on February **, **** and was no...

GetHuman-suzaudi's customer service issue with Gumps.com from April 2018

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The issue and preferred resolution, in GetHuman-suzaudi's own words:
I ordered a flower arrangement (Blue Himalayan Poppies) on February **, **** and was notified that it was on backorder (order *W*******). By the time it was ****pped in April, I had changed my mind. I called to cancel my order when notified it was going to be ****pped but was told it was too late to cancel. When it was delivered, I immediately emailed to get a return label and sent the item back for a refund which I have never received. Thank you for help in this matter.
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Customer service issue
Reported by GetHuman-suzaudi
Apr 30th, 2018 - 3 mons ago
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GetHuman-suzaudi started working on this issue
Apr 30th 1:25pm