Bottom line, the bag is peeling as if its fake material. we want a replacement

GetHuman-leenag's customer service issue with Guess from March 2019

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The issue in GetHuman-leenag's own words
The problem: Bottom line, the bag is peeling as if its fake material. we want a replacement
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Guess

Customer service issue
Reported by GetHuman-leenag
Mar 14th, 2019 - 5 mons ago
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Seen by 1 customer so far
Similar issue to 308 others
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Timeline
GetHuman-leenag started working on this issue
Mar 14th 7:33am