I have a gucci handbag * ****** ***D** or ****** the color I would say is a grayish b...

GetHuman-rennehes's customer service issue with Gucci from July 2018

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The issue in GetHuman-rennehes's own words
I have a gucci handbag * ****** ***D** or ****** the color I would say is a grayish brown with white leather handles with strips of white leather that come all the way around the purse. The zipper is also lined with the white leather, and it has gold square buckles, and a round gold buckle on the left side of the purse. What happened is a blue ink pen exploded inside the purse, and now has big blob dots of ink that went through the lining and onto the vinal or canvas surface, and I need to know how to get it off. Rubbing alcohol worked some, but not enough, can you help me. ?
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Gucci

Customer service issue
Reported by GetHuman-rennehes
Jul 2nd, 2018 - a yr ago
I have an issue with Gucci too
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Seen by 11 customers so far
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GetHuman-rennehes started working on this issue
Jul 2nd, 2018 8:33pm