I have a suggestion for Grub Hub that I believe Is worthy of serous consideration. **I...

GetHuman4865173's Service problem issue with Grubhub from May 2020

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The issue in GetHuman4865173's own words
I have a suggestion for Grub Hub that I believe Is worthy of serous consideration. **I do not understand why your delivery people cannot take the time to ring the door-bell or knock when food is delivered. I have often become impatient only to find that my order has been sitting out as I awaited it's arrival. NOT ACCEPTABLE!**I have a real problem with the fact that I pay what I perceive as an excessive amount for delivery in the first place. Not taking the time to ring a doorbell or knock to acknowledge the order has been delved is inexcusable! **How hard is it to ring a bell or knock on a door?**I do not buy the fear of Covid as an excuse for simple laziness, not to mention lack of customer service. Give your drivers gloves if they are so afraid. I would love to hear the statistics about those who have contracted Covid-** by ringing a door-bell? Heck, even Amazon drivers ring your bell to notify you of a delivery. **Believe me there have been other issues, such as wrong orders being delivered or some that have take up to two hours to arrive. I have been patient up until now, however this lack of common curtesy has lost you a client. **While trying to choke down a cold and soggy burger which had been left on my doorstep without my knowledge, I made an important decision.**With my newly limited budget, I am simply not going to continue my use of Grub-Hub. If they cannot take a fraction of a second to either ring the bell or knock on the door I will not longer support that business. No big deal, right? I am just one among hundreds. Trust me it matters.

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Service problem issue
Reported by GetHuman4865173
May 24th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 438 others
0 customers following this


GetHuman4865173 started working on this issue
May 24th, 2020 7:08pm

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