I was charged almost $** for food that I was told was delivered but I never got it. And...

GetHuman-bluwryte's customer service issue with Grubhub from May 2020

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The issue in GetHuman-bluwryte's own words
Just get dinner. ... I was charged almost $** for food that I was told was delivered but I never got it. And I've since been on hold for over an hour with GRUB HUB. No resolution but lots of disappointment. **I'm sick of this garbage. Why didn't you tell me there was an issue? I expect to be refunded immediately and I'm not happy with Grub hub.
Had I known that they'd turned the driver away, I wouldn't have expected to show up. Instead I get an email it had been delivered.
in the future tell me the truth so I don't keep waiting.
Usually have been happy with grub hub. Now disappointed.
another delivery venue
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Customer service issue
Reported by GetHuman-bluwryte
May 7th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 421 others
0 customers following this

Timeline

GetHuman-bluwryte started working on this issue
May 7th 10:54pm

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