Starting to have too much trouble with delivery services in San Mateo County California...

GetHuman-patty_sm's customer service issue with Grubhub.com from August 2019

Help with my Grubhub.com issue
First: share to improve GetHuman-patty_sm's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-patty_sm's own words
find a connection to grab hub to discuss this matter. No contact available on the Grubhub website – poor design. ... Starting to have too much trouble with delivery services in San Mateo County California Have had great experience in the past, good food, good delivery. However it is starting to be a problem that delivery drivers who don’t speak English are having real problems getting to an address especially when walking on the sidewalk at the destinations. They are challenged to follow instructions even when directly on the phone. Also with this delivery today, the dessert order was missing.
need a far better designed website for customers to contact customer service when there is a food delivery problem in real time.
Seal food bags that are being delivered, and hire delivery drivers that are competent in speaking English.
I order from Grubhub that often.
*
How GetHuman-patty_sm fixed the problem

We are waiting for GetHuman-patty_sm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Grubhub.com's attention and get better help faster. Tap below to get started.
Having Grubhub.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Grubhub.com

delivery.
Customer service issue
Reported by GetHuman-patty_sm
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-patty_sm started working on this issue
Aug 2nd, 2019 1:14am