Starting to have too much trouble with delivery services in San Mateo County California...

GetHuman-patty_sm's customer service issue with from August 2019

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The issue in GetHuman-patty_sm's own words
find a connection to grab hub to discuss this matter. No contact available on the Grubhub website – poor design. ... Starting to have too much trouble with delivery services in San Mateo County California Have had great experience in the past, good food, good delivery. However it is starting to be a problem that delivery drivers who don’t speak English are having real problems getting to an address especially when walking on the sidewalk at the destinations. They are challenged to follow instructions even when directly on the phone. Also with this delivery today, the dessert order was missing.
need a far better designed website for customers to contact customer service when there is a food delivery problem in real time.
Seal food bags that are being delivered, and hire delivery drivers that are competent in speaking English.
I order from Grubhub that often.
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Customer service issue
Reported by GetHuman-patty_sm
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 572 others
0 customers following this
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GetHuman-patty_sm started working on this issue
Aug 2nd, 2019 1:14am