Hi !*I have a Groupon.*The place is overbooked and can not honor my purchase.*My Group...

GetHuman-terraroz's Change My Order issue with Groupon from April 2021

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-terraroz's own words
Hi !*I have a Groupon.*The place is overbooked and can not honor my purchase.*My Groupon expires on April **.*From April *, I send emails asking to update my Groupon.*I received few answers, with the last one which agreed to update, but never received the confirmation, as you see down:*Please update my Groupon,*Thank you !*Hi !* Please update my Bornagaindoctor* PDO thread NECK, (which expires on April **), to your acceptance $***.**.* I read the Privacy Statement, and I agree to Groupon Terms of use.* Please let me know,*Thank you,*Rosemarie **Sent from my iPhone**On Apr **, ****, at *:** PM, Groupon Customer Support ******@***.com* wrote:***** Write Your Reply Above **Logo*Your Support Question*Rumana B. (Groupon)*Apr **, ****, *:** AM GMT**:****Hi Rosemarie,**I am sorry for the confusion!**Great! I'll just need to confirm the order details, your payment information, and Groupon's terms and conditions.**Order Details: https:**www.groupon.com*deals*born-again-doctor-medical-center-**-Option: One Session PDO Thread for Neck, Jawline, or D*colletage for Skin Tightening*-Quantity: **-Total Cost (including all taxes and delivery costs): $***.****Please confirm your billing address, including zip code, as well as the last * digits of the card on file you'd like to use.**If you have Groupon Bucks in your account, I will apply them to this purchase. Any difference will be charged to the specified credit card.**Please confirm that you have reviewed the description of the deal and Fine Print, read the Privacy Statement, and agree to Groupon's Terms of Use.*As soon as I receive your confirmation of the above information, I will place the order and follow up via email.**Regards,**Rumana B.*Groupon Customer Support

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Groupon

Change My Order issue
Reported by GetHuman-terraroz
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 39713 others
0 customers following this

Timeline

GetHuman-terraroz started working on this issue
Apr 15th 7:21pm
GetHuman-terraroz indicated the issue is not fixed yet.
Apr 16th 12:09am