I purchased a voucher for hair extensions on **********. I have been trying to get in t...
GetHuman-hbsulli's Refund My Order issue with Groupon from March 2021
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Help with my Groupon issue
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GetHuman-hbsulli's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hbsulli will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hbsulli can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-hbsulli may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hbsulli's own words
I purchased a voucher for hair extensions on **********. I have been trying to get in touch with the merchant since **********. The salon number does not work. I tried calling a different location where the number also does not work. I tried messaging on their facebook page and did not get an answer. I want my money back even though I payed with pay pal and look for the services at other places. Can you please help me?
GetHuman-hbsulli did not yet indicate what Groupon should do to make this right.
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GetHuman-hbsulli indicated the issue is not fixed yet.
Mar 26th 12:49am
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