Hello,*We bought a coupon for my wife Carla to get a hair cut & style last year. When...

GetHuman5887770's Refund My Order issue with Groupon from March 2021

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5887770's own words
Hello,*We bought a coupon for my wife Carla to get a hair cut & style last year. When she went to use it twice (*st time in Jan. **** and the *nd in late Sept. ****. It was to expire on April **, ****. They refused to let her use this coupon citing they were too busy to let her use it, that they would lose money, they did not recognise groupon certificates, etc. Carla did call Groupon and you extended the certificate to April **, ****. She called the Papillon Hair Salon (Huntington, NY Ph: ***-***-****) today and they said they have no groupon going on. She explained the situation to the salon manager about what happened and they made an appointment for Monday, ******* at *PM.**This note is to inform you that if they refuse her again, we want Groupon to reimburse the full price of the coupon which is $**. We used a credit card for this purchase. **Feel free to contact us through Carla's email at: *****@***.com Her cell is: ***-***-****.*Thanks, Randy Plasterer

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Groupon

Refund My Order issue
Reported by GetHuman5887770
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 38206 others
0 customers following this

Timeline

GetHuman5887770 started working on this issue
Mar 25th 7:29pm

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