Hallo, ich hatte mir einen Gutschein bei "beauty contest bestellt Theresa in Dortmund...

GetHuman5879067's Refund My Order issue with Groupon from March 2021

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5879067's own words
Hallo, ich hatte mir einen Gutschein bei "beauty contest bestellt Theresa in Dortmund " bestellt. ** € a *x ** Minuten bb flow oder aquafacial. Dieser Gutschein wurde nie eingel*st und von den Betreibern immer wieder verschoben (aufgrund des lockdowns). Nun steht dort, dass der Gutschein eingel*st wurde. Das stimmt nicht und meinen Termin, der dort abgef*hrt wird, habe ich storniert bzw verschoben und auch daf*r eine best*tigungsmail des Betreibers bekommen. Leider habe ich bisher noch (immer-) noch keine Nachricht der Inhaberin auf mein Anliegen hin bekommen und kann auch niemanden telefonisch erreichen

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Groupon

Refund My Order issue
Reported by GetHuman5879067
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 38046 others
0 customers following this

Timeline

GetHuman5879067 started working on this issue
Mar 23rd 5:42pm
GetHuman5879067 indicated the issue is not fixed yet.
Mar 24th 11:59am