I had purchased deals from Glenna at Rejuvenation Spa. I received an email from Groupon...

GetHuman5866238's customer service issue with Groupon from March 2021

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The issue in GetHuman5866238's own words
I had purchased deals from Glenna at Rejuvenation Spa. I received an email from Groupon stating I was unable to use my Groupons due to circumstances beyond your control. This was not my fault as she moved her service to her home during covid. I should have gotten a refund and NOT Groupon bucks. Please refund the amount on the * Groupons I was unable to use. Please call me if there is a problem with this as I want to get this taken care of. My phone number is ***-***-****. Thank you for your prompt attention in this matter. I like Groupon and want to continue buying Groupons when this issue is resolved.

GetHuman5866238 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman5866238
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 37922 others
0 customers following this

Timeline

GetHuman5866238 started working on this issue
Mar 19th 10:43pm