I purchased a voucher back in November for a massage, but the vendor was unable to give...

GetHuman5832247's customer service issue with Groupon from March 2021

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The issue in GetHuman5832247's own words
I purchased a voucher back in November for a massage, but the vendor was unable to give me an appointment until March **th. The vendor then cancelled the appointment * (within * hours of the appointment) and immediately became unresponsive. She has no voicemail set up and there is no way for me to get a hold of her. I'd like to request a refund for the Groupon as this is very unprofessional and I no longer trust the integrity of the vendor. I'd appreciate Groupon granting the refund so that I can still purchase Groupons with confidence in the future and still recommend Groupon to others. Thank you for your help and understanding.

GetHuman5832247 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman5832247
Mar 11th, 2021 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 37527 others
0 customers following this


GetHuman5832247 started working on this issue
Mar 11th 6:41pm