I would like to return a recently purchased Groupon voucher as I was trying to purchase...
GetHuman-shvetajs's Refund My Order issue with Groupon from January 2021
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Help with my Groupon issue
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GetHuman-shvetajs's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shvetajs will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shvetajs can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-shvetajs may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shvetajs's own words
I would like to return a recently purchased Groupon voucher as I was trying to purchase a bouquet for an upcoming family occasion but for some reason I was unable to connect with the merchant website. I didn't have too much time to figure out trying to connect with the merchant website and so I was unable to use the Groupon voucher purchased and I would like to return it. My order number is *****-******-******. Please assist me with this.
GetHuman-shvetajs did not yet indicate what Groupon should do to make this right.
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