I am ** years old and received a Groupon voucher for Essential Car Detail as a gift fro...

GetHuman-shcmom's customer service issue with Groupon from January 2021

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The issue in GetHuman-shcmom's own words
I am ** years old and received a Groupon voucher for Essential Car Detail as a gift from my son last Christmas. Due to Covid and the (GA) governor's orders, I have not been allowed to use it. That said, I have tried on * separate occasions to reach the company using the phone number on the Groupon voucher, but have not been able to reach anyone nor even leave a message (now the message says that the line is not accepting calls.) (***-***-****) There is no physical address listed so I am at a loss as to how to redeem my voucher. The number below the barcode is ******** if that helps, and the Groupon number is VS-PHL*-MBKW-X*J*-*H*M. I want my car detailed but don't know how to accomplish this - can you help? Worst case, please refund my son his money.*Thank you,

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Groupon

Customer service issue
Reported by GetHuman-shcmom
Jan 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 36783 others
0 customers following this

Timeline

GetHuman-shcmom started working on this issue
Jan 19th 9:39pm
GetHuman-shcmom indicated the issue is not fixed yet.
Jan 20th 11:51pm