I just placed an order and I forgot to change the delivery address. Also, I wish to del...

GetHuman5496138's Change My Order issue with Groupon from November 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5496138's own words
The problem: I just placed an order and I forgot to change the delivery address. Also, I wish to delete one item

GetHuman5496138 did not yet indicate what Groupon should do to make this right.

How GetHuman5496138 fixed the problem
Go to customer service. I did this with the help of my Son. I had placed an order without changing the address from my previous order. As I contacted them within **hrs, the order was cancelled, my account was credited with the full amount within **min. I then reorder, remembering to change the delivery address before paying and using the credit. I’m very impressed with the speed at which this mistake was rectified. THANKS GROUPON
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Change My Order issue
Reported by GetHuman5496138
Nov 26th, 2020 - 2 months ago
GetHuman5496138 shared how to fix
Seen by 3 customers so far
Similar issue to 37480 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman5496138 started working on this issue
Nov 26th, 2020 3:37pm
GetHuman5496138 confirmed the issue is fixed. Hooray!
Nov 26th, 2020 8:01pm