I just placed an order and I forgot to change the delivery address. Also, I wish to del...

GetHuman5496138's Change My Order issue with Groupon from November 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5496138's own words
The problem: I just placed an order and I forgot to change the delivery address. Also, I wish to delete one item

GetHuman5496138 did not yet indicate what Groupon should do to make this right.

How GetHuman5496138 fixed the problem
Go to customer service. I did this with the help of my Son. I had placed an order without changing the address from my previous order. As I contacted them within **hrs, the order was cancelled, my account was credited with the full amount within **min. I then reorder, remembering to change the delivery address before paying and using the credit. I’m very impressed with the speed at which this mistake was rectified. THANKS GROUPON
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Groupon

Change My Order issue
Reported by GetHuman5496138
Nov 26th, 2020 - 2 months ago
Fixed
GetHuman5496138 shared how to fix
Seen by 3 customers so far
Similar issue to 37480 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman5496138 started working on this issue
Nov 26th, 2020 3:37pm
GetHuman5496138 confirmed the issue is fixed. Hooray!
Nov 26th, 2020 8:01pm