I just placed an order and I forgot to change the delivery address. Also, I wish to del...
GetHuman5496138's Change My Order issue with Groupon from November 2020
Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5496138's own words
The problem: I just placed an order and I forgot to change the delivery address. Also, I wish to delete one item
GetHuman5496138 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman5496138 fixed the problem
Go to customer service. I did this with the help of my Son. I had placed an order without changing the address from my previous order. As I contacted them within **hrs, the order was cancelled, my account was credited with the full amount within **min. I then reorder, remembering to change the delivery address before paying and using the credit. I’m very impressed with the speed at which this mistake was rectified. THANKS GROUPON
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