Hi...**I place an order for a special event hair and makeup which i wanted to cancel d...

GetHuman-johaneet's Refund My Order issue with Groupon from November 2020

Help with my Groupon issue
First: share to improve GetHuman-johaneet's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-johaneet may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-johaneet's own words
Hi...**I place an order for a special event hair and makeup which i wanted to cancel due to merchant not having any available time which was for ********** and when I tried to cancel the purchase the funds got transferred to my Groupon bucks something instead of depositing the funds back to my Acct . I place another order with Sam’s nail the same thing happened and I was not able to cancel that purchase at all I kept on getting An error message from the Groupon page. What can I do to please get my refunds back.

GetHuman-johaneet did not yet indicate what Groupon should do to make this right.

How GetHuman-johaneet fixed the problem

We are waiting for GetHuman-johaneet to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-johaneet
Nov 17th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37794 others
0 customers following this

Timeline

GetHuman-johaneet started working on this issue
Nov 17th, 2020 2:47pm