Because of COVID, I am unable and afraid to use my Groupons for:*CMX Movie tickets...
GetHuman5076472's Refund My Order issue with Groupon from October 2020
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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5076472 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5076472 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman5076472 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5076472's own words
Get refund to my card or get Groupon Bucks credited to my Groupon acct. ... Because of COVID, I am unable and afraid to use my Groupons for:*CMX Movie tickets (*) exp. ********Spa Amore massage exp. *********Groupon graciously extended the expiration dates after serious COVID outbreak, but even now, I am very apprehensive about going to the movies and having a personal massage at a spa. I'm over ** and * members of my family had COVID: * died and * are still in rehab hospital. All of us were "seniors".**If at all possible, I'd like to have dollars refunded to my credit card on file (the money would help!) OR if not possible - then Groupon Bucks to use to buy takeout food, etc would help too.**Hoping for your kind assistance and understanding.**Jennifer Trinidad
I would like a refund because it's impossible to safe to use these Groupons in view of COVID!
Refund, pls. or Groupon Bucks
Good customer for over ** years!
I have an issue with Groupon too
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