I have received the order below and I need to return them. one item was delivered yest...

GetHuman5320467's Refund My Order issue with Groupon from October 2020

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5320467 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5320467 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5320467's own words
I have received the order below and I need to return them. one item was delivered yesterday and one today. the man who delivered the second item is going to pick the *nd item up today as he didn't have room on his van for me to refuse the delivery due to the item being unsuitable. please can you advise when the other item can be picked up and a full refund will be done for both items please.**Thanks for your order!*The order number for your purchase on ** September **** is *****-******-******. No need to do anything else! We'll send you a shipping confirmation email with a tracking number as soon as your order ships. *** ***Order summary:*View Order Status**Description* *Quantity*Price* **Radiator Cover: Small*White*** ***£**.** * **Radiator Cover: Large*White*** ***£**.** * * *Subtotal:*£**.** * * *Shipping & Handling:*£*.** * * * *Total:*£**.** *Terms and Conditions * Privacy Statement *****Your Details*Full Name*monique scholes*Address*** DOVEDALE ROAD ***City*BOLTON*Zip*BL* *HT**You have * hours from purchase to make any changes to your order. Sign in to edit or cancel your order. Don’t have an account? Just set a password to create one.**As soon as your item ships, we'll send you a shipping confirmation email. After shipment, please allow **–** hours for tracking information to be available from the carrier.*Your order is governed by Groupon's Terms of Use and Privacy Statement.****ave received * large items

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Groupon

Refund My Order issue
Reported by GetHuman5320467
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 35769 others
0 customers following this

Timeline

GetHuman5320467 started working on this issue
Oct 1st, 2020 11:37am