Hi I have a voucher which has been extended by The Grand in Scarborough uk from March d...

GetHuman-besayles's customer service issue with Groupon from November 2020

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Hi I have a voucher which has been extended by The Grand in Scarborough uk from March due to the covid** virus. I did this via the hotel. We are due to go next week but as we are in lockdown we c.annoy go. I have phoned the grand to try and get a refund*voucher for another time* location but they said I have to contact groupon up . I did try but unfortunately sent email tousa*Canada group insted. I hope you can help with this problem. My reference for the current voucher is*VS-HYZX-*KSG**P***W*FY.It was for a *night stay in The Grand hotel in Scarborough for two in twin bed room with breakfast,Dinner and a bottle of wine. Thank you if you could give this your urgent attention.*Mrs Elaine Sayles.

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Groupon

Customer service issue
Reported by GetHuman-besayles
Nov 19th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 37662 others
0 customers following this

Timeline

GetHuman-besayles started working on this issue
Nov 19th, 2020 1:00pm