Hello!! My name is Donald Kennedy and I have enjoyed the unique service greatly but I...

GetHuman5313417's Order Never Arrived issue with Groupon from September 2020

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Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman5313417's own words
Hello!! My name is Donald Kennedy and I have enjoyed the unique service greatly but I am very disappointed with my recent purchase. On Sept. **, **** I ordered three (*) womens shoes and they were scheduled for delivery On Sept. **, ****. I received notification that order ********** has been delivered at my point of contact (rental property main office). Upon receiving the item I discovered that the package contained order *********** (Women Low Knee High Riding Boots) and not order ***********. On Sept. **, **** i received notification of a delivery but NO package was delivered to my point of contact. I am still interested in purchasing the Women Cute Ankle Booties Folding Cool Combat Boot and would like your assistance in the matter. Order *********** was received at my point of contact. Please help!!

GetHuman5313417 did not yet indicate what Groupon should do to make this right.

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Groupon

Order Never Arrived issue
Reported by GetHuman5313417
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 35794 others
0 customers following this

Timeline

GetHuman5313417 started working on this issue
Sep 29th, 2020 5:52pm
GetHuman5313417 indicated the issue is not fixed yet.
Sep 29th, 2020 10:23pm