I've been trying to contact Groupon for almost * weeks now. I've sent messages asking...

GetHuman5309414's customer service issue with Groupon from September 2020

6 views | 35811 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman5309414's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5309414's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5309414 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5309414 can let us know if they help or not.
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Before contacting them, items GetHuman5309414 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman5309414's own words
I've been trying to contact Groupon for almost * weeks now. I've sent messages asking for a reply and get nothing. I am a senior citizen and cannot afford to lose the money spent on these items. Please find my account so I can access it again or refund my money for these purchases. Please search the shipment * below from an email sent to me from a previous purchase.*"To track the status of your shipment, ***********, click here to view your tracking information or visit your My Groupons page. Note: it may take **–** hours for tracking information to be available from the shipping company."*Order Details*Description* *Quantity**Reversible Furniture Slipcover Protectors: Multiple Sizes & Sets Available Sofa Jade*Teal* *******Shipping Information*Gerri Fligel***** PALMER AVE. UNIT ****LARCHMONT, NY ******Scheduled to ship via FEDEXSP*Tracking Number: *************************ess it to redeem my two purchases. (hair salon visits)** "

GetHuman5309414 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman5309414
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 35811 others
0 customers following this


GetHuman5309414 started working on this issue
Sep 28th, 2020 7:09pm

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