Sumits Yoga*Order *:************Purchase Date:*Tuesday, Jun *, *****Status:*Used on Jun...

GetHuman-winterjc's Refund My Order issue with Groupon from September 2020

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-winterjc will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-winterjc can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-winterjc's own words
Sumits Yoga*Order *:************Purchase Date:*Tuesday, Jun *, *****Status:*Used on Jun *, *****Expires:*Wednesday, Sep **, *****I purchased this in June but was unable to use it due to idiotic government lock-downs AND because of limited availability. Unfortunately, I haven't had any luck contacting the merchant. Both email addresses they have are returning as undeliverable, and no one has answered their phone. I left them a voicemail today, but I'm not confident I'll hear back. The studio is ** minutes away from where I live, so I'd rather not drive there only to find out my package is garbage now. I've emailed *****@***.com three times now (once * days ago, once yesterday, and today) regarding my inability to contact the merchant, but you aren't responding either. You also don't seem to have any phone number or live chat service, so I'm VERY frustrated, and I have no idea what to do other than dispute this charge with my credit card. **I think that I'm entitled to at least a partial refund of the $**, due to being

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Groupon

Refund My Order issue
Reported by GetHuman-winterjc
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 35773 others
0 customers following this

Timeline

GetHuman-winterjc started working on this issue
Sep 30th, 2020 11:05pm

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