I have a groupon order for ** tickets for Boston Trolley Tour that will expire on Oct...

GetHuman5318186's Refund My Order issue with Groupon from September 2020

6 views | 35766 similar | 0 following
Help with my Groupon issue
GetHuman5318186's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5318186 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5318186 can let us know if they help or not.
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Before contacting them, items GetHuman5318186 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5318186's own words
I have a groupon order for ** tickets for Boston Trolley Tour that will expire on Oct **, ****. I request a refund of $***.** or to update these tickets for * months. I show vouchers but No ticket number. Payment was on Dec. **, **** from my VISA acount. If I print these vouchers, I cannot change dates or get a refund. Help. what should I do. Covid was a bummer and did not allow me to use these vouchers for health reasons and because the tours were closed. The initial vouchers were not processed until the following day and so we could not use them in ****. All our family were from out of town and the voucher did not show up when needed. Barbara Hutchinson

GetHuman5318186 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman5318186
Sep 30th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 35766 others
0 customers following this

Timeline

GetHuman5318186 started working on this issue
Sep 30th, 2020 7:47pm
GetHuman5318186 shared this issue with friends on Facebook
Sep 30th, 2020 7:47pm

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