I ordered the Groupon ** Bottles of Wine for $**.**I tried contacting Groupon because i...

GetHuman5224108's Refund My Order issue with Groupon from September 2020

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5224108's own words
I ordered the Groupon ** Bottles of Wine for $**.**I tried contacting Groupon because it said shipping charges but I couldn't find out how much it would be. **When I found out that it was $** or $** I wanted to cancel my order.**I was told that a refund would be made in your Groupon points or something like that.**I wanted a complete refund because I felt that it was deceptive not to tell me up front how much the charges were going to be and I don't want to hear that it was hidden somewhere in your print which is unacceptable.**I have already put this $** charge into dispute with my Bank of America but I have in the past purchased from Groupon and never had a problem so I wanted to contact you directly to do the right thing and keep my good relations with you.

GetHuman5224108 did not yet indicate what Groupon should do to make this right.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

Refund My Order issue
Reported by GetHuman5224108
Sep 2nd, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 37303 others
0 customers following this

Timeline

GetHuman5224108 started working on this issue
Sep 2nd, 2020 3:53pm