I want my refund as soon as possible. I purchased a synthetic oil change at McWilliams...

GetHuman-unclemma's Refund My Order issue with Groupon from August 2020

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-unclemma's own words
Get car service as told by employee yesterday who told me to come in at *:** a.m. and I did but was lied to about getting my vehicle completed in a timely manner. He said do you want to wait for two hour so I asked what time tomorrow should I come in so that I can get in and get out and he said "*:** a.m. to be one of the first customers" so I complied with a lie from there shop. ... I want my refund as soon as possible. I purchased a synthetic oil change at McWilliams and Walden located in Bakersfield CA. and they told me yesterday August *, **** to come back today August *, **** and to get there at *:** a.m. in the morning so that I didn't have to wait for two hours to change my oil. I did comply and they still didn't even drive my car into the shop after over two hours so I asked for my voucher back and they gave it to me but took my purchase as though they completed the job which is fraud. Before I left they told me just to go online to groupon and get a refund but when I logged on the coupon was gone. I am going to report this to the Better Business Bureau and the Automotive Bureau in California so that they can look into this company. They lied to me twice and are scamming a lot of customers by telling them that it will only take a little while but the time is very lengthy and is a fraudulent tactic to increase business sales by causing the customers to suffer outside in the heat while they wait for there cars to be completed. Please call me at *(***) ***-**** to refund my voucher.
This is not only frustrating but I needed to move some court cases, get prepared for a Zoom conference call tomorrow with an International Union Convention and fix some legal representational members from the State's problems at the worksite. Just like time and completion is important for their business it is for me too and I want my refund.
I want my money back.
This is the first time I tried this shop and I do not recommend it for NO other Person that want to suffer the same treatment that I experienced. Honesty is the best Policy and If their word is not supportive of their work performance then nobody should have to subject themselves to that type of treatment.
If this cannot be resolved then I will seek legal law suit right and seek punitive and civil compensation along with the reimbursement of my voucher.
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Groupon

Synthetic Oil Change
Refund My Order issue
Reported by GetHuman-unclemma
Aug 7th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 38483 others
0 customers following this

Timeline

GetHuman-unclemma started working on this issue
Aug 7th, 2020 7:33pm
GetHuman-unclemma indicated the issue is not fixed yet.
Aug 7th, 2020 11:50pm

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