I ordered six carwash coupons from Buffalo Chevron. Instead of receiving the vouchers...

GetHuman-njshulma's Refund My Order issue with Groupon from July 2020

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-njshulma's own words
Never received vouchers ... I ordered six carwash coupons from Buffalo Chevron. Instead of receiving the vouchers I got a message thanking me for not redeeming the vouchers that I never received. I have now been billed $** by my credit card company. Prior to contesting that charge they suggested I go directly to Groupon. I want the vouchers or a refund.
I have now been charged by my credit card company for vouchers I never received.
Give me the six vouchers or refund the charge
Always received vouchers in the past.
Credit card company told me to go to Groupon first, before contesting the charge with them
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Groupon

Buffalo Chevron carwash
Refund My Order issue
Reported by GetHuman-njshulma
Jul 14th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 41255 others
0 customers following this

Timeline

GetHuman-njshulma started working on this issue
Jul 14th 3:22pm

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