I purchased an Ipad mini * last August, and loved it! Unfortunately, it stopped being a...

GetHuman-grisfaol's customer service issue with Groupon from July 2020

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The issue in GetHuman-grisfaol's own words
I purchased an Ipad mini * last August, and loved it! Unfortunately, it stopped being able to access my wifi about two weeks ago. I have several other devices which have not had problems with it, I have tried unplugging and replugging the modem. I googled it, and have tried all suggestions with no luck. I have reset the settings.**The wifi appears on the screen with a small blue checkmark to the right of the network name, and I think that means it recognizes the signal, but there is no connection when I try to reach Google for instance. I upgraded FIOS about a month ago, but that did not affect any other appliance - even my older Ipad mini *. I have been using a VPN as well, but that also started several weeks before the Ipad * problem. **Is it still under warranty? I have included an email sent when I had to redo my credit card info. I can't easily locate any other document with the appropriate information. Thanks for any help you can offer.**Best regards,*Carolee Byrley

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Customer service issue
Reported by GetHuman-grisfaol
Jul 12th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 41542 others
0 customers following this


GetHuman-grisfaol started working on this issue
Jul 12th 3:22pm

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