I purchased an Ipad mini * last August, and loved it! Unfortunately, it stopped being a...

GetHuman-grisfaol's customer service issue with Groupon from July 2020

Help with my Groupon issue
First: share to improve GetHuman-grisfaol's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-grisfaol may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-grisfaol's own words
I purchased an Ipad mini * last August, and loved it! Unfortunately, it stopped being able to access my wifi about two weeks ago. I have several other devices which have not had problems with it, I have tried unplugging and replugging the modem. I googled it, and have tried all suggestions with no luck. I have reset the settings.**The wifi appears on the screen with a small blue checkmark to the right of the network name, and I think that means it recognizes the signal, but there is no connection when I try to reach Google for instance. I upgraded FIOS about a month ago, but that did not affect any other appliance - even my older Ipad mini *. I have been using a VPN as well, but that also started several weeks before the Ipad * problem. **Is it still under warranty? I have included an email sent when I had to redo my credit card info. I can't easily locate any other document with the appropriate information. Thanks for any help you can offer.**Best regards,*Carolee Byrley

GetHuman-grisfaol did not yet indicate what Groupon should do to make this right.

How GetHuman-grisfaol fixed the problem

We are waiting for GetHuman-grisfaol to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-grisfaol
Jul 12th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 41542 others
0 customers following this

Timeline

GetHuman-grisfaol started working on this issue
Jul 12th 3:22pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies