Merchant is not honoring Groupon vouchers. They are called East Village Hillarys, at th...

GetHuman-patnjoy's Refund My Order issue with Groupon from July 2020

22 views | 42076 similar | 0 following
Help with my Groupon issue
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GetHuman-patnjoy's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-patnjoy will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-patnjoy can let us know if they help or not.
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Before contacting them, items GetHuman-patnjoy may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-patnjoy's own words
Merchant is not honoring Groupon vouchers. They are called East Village Hillarys, at the Whitfords Shopping centre. I want a credit which is not appearing on my account.

GetHuman-patnjoy did not yet indicate what Groupon should do to make this right.

How GetHuman-patnjoy fixed the problem

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Groupon

Refund My Order issue
Reported by GetHuman-patnjoy
Jul 9th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 42076 others
0 customers following this

Timeline

GetHuman-patnjoy started working on this issue
Jul 9th, 2020 6:40am

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