Hi I have ordered * goods from you guys, the order numbers are O********* and O...

GetHuman-mengie's Order Never Arrived issue with Groupon from May 2020

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The issue in GetHuman-mengie's own words
Hi I have ordered * goods from you guys, the order numbers are O********* and O**********,*The tracking number are **XJM****************** and **XJM******************.*On Group On it shows arrived, but I never received them!! I have no where to look for where they are! I try to contact your team, none of the phone number are working! Please contact me as soon as possible! I have been using the site for years! I can’t remember when is this kind matter happened last time! But the situation right now is really disappointed, I was buying these for Mother’s Day gift! I understand if it were deleted because this is pandemic, but they are missing, I never received them! How could you say “arrived” what tells you that?! *Please contact me ASAP, this is not the time to blame, I will try! At least we should do the right thing!*Thanks, awaiting for your answer.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
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Groupon

Order Never Arrived issue
Reported by GetHuman-mengie
May 21st, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 52387 others
0 customers following this

Timeline

GetHuman-mengie started working on this issue
May 21st, 2020 2:31am
GetHuman-mengie indicated the issue is not fixed yet.
May 21st, 2020 6:38am
GetHuman-mengie indicated the issue is not fixed yet.
May 22nd, 2020 12:23am