We bought a Groupon for a massage. Over the course of many weeks we tried to schedule w...

GetHuman-jennylco's customer service issue with Groupon from May 2020

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The issue in GetHuman-jennylco's own words
We bought a Groupon for a massage. Over the course of many weeks we tried to schedule with that massage salon and kept getting the runaround they would not call us back they would only allow you to leave messages on voicemail and would never return calls.**We called you guys about it and you gave us the hundred dollars in Groupon bucks. I just went to use those and they’re gone.**We were going to use that for our anniversary for massages and with Covid that’s not been possible.**We would really appreciate you refunding our hundred dollar Groupon bucks. It would seem that your *** days for Groupon bucks is not reasonable as that is our cash money. we are really not too happy with Groupon at this point.**J*****@***.com*Vs stionlakelure@gmail,com**We have accounts under both of these emails**Jenny Cox

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Groupon

Customer service issue
Reported by GetHuman-jennylco
May 12th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 54556 others
0 customers following this

Timeline

GetHuman-jennylco started working on this issue
May 12th 6:50pm

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