I ordered an Iphone * (red in color) for $***.***you guys sent me Two ( *) phones and c...

GetHuman4578851's customer service issue with Groupon from April 2020

Help with my Groupon issue
The issue in GetHuman4578851's own words
I ordered an Iphone * (red in color) for $***.***you guys sent me Two ( *) phones and charged me for Two phones I only wanted one phone of course this sent me into overdraft I did not want but one phone and I received Two (*) phones It is still in the box can send one back (HELP)!*Tell me how to send back.

GetHuman4578851 did not yet indicate what Groupon should do to make this right.

How GetHuman4578851 fixed the problem
Just got the return label needed to return phone. Computers kept messing up the whole time (groupon computer and my computer initially ) this is how the phone was ordered accidently I think when I ordered the phone Groupons computer accepted it twice and I was charged twice which screwed up my bank account I have learned a lot..
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Groupon

Customer service issue
Reported by GetHuman4578851
Apr 9th, 2020 - 7 months ago
Fixed
GetHuman4578851 shared how to fix
Seen by 5 customers so far
Similar issue to 54719 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman4578851 started working on this issue
Apr 9th 8:21pm
GetHuman4578851 indicated the issue is not fixed yet.
Apr 10th 1:39pm
GetHuman4578851 confirmed the issue is fixed. Hooray!
Apr 14th 5:42pm

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