Dear Groupon, *I received a free trial of Groupon Select that stated it would offer a m...

GetHuman-okyvonne's Refund My Order issue with Groupon from January 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-okyvonne's own words
Dear Groupon, *I received a free trial of Groupon Select that stated it would offer a month of the service. Upon cancellation attempt, it would only let me cancel after * months. While I appreciate the free trial, it is unfair to create the cancellation to not apply to after the trial period. Please let me know if it is still possible to cancel now, I would like to do so before getting charged for the next month.**Best,*Yvonne

GetHuman-okyvonne did not yet indicate what Groupon should do to make this right.

How GetHuman-okyvonne fixed the problem
I just emailed them stating I would like to cancel and they did it immediately.
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Groupon

Refund My Order issue
Reported by GetHuman-okyvonne
Jan 21st, 2020 - 9 months ago
Fixed
GetHuman-okyvonne shared how to fix
Seen by 2 customers so far
Similar issue to 65378 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-okyvonne started working on this issue
Jan 21st 12:40am
GetHuman-okyvonne confirmed the issue is fixed. Hooray!
Jan 22nd 1:08am

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