On the *rd January ****I bought a * hour package with Nefertiti Body and Beauty located...

GetHuman4270326's Refund My Order issue with Groupon from January 2020

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4270326's own words
On the *rd January ****I bought a * hour package with Nefertiti Body and Beauty located in Sydney CBD and was able to make an appointment for next week on **th January. Then on **th January I bought the same package as a gift for a friend. I have been trying ever since trying to get a booking for her to be on the same day and similar time as me without any success. When I just called again today, the message says" its message bank is too full and call back later." But I have sent messages since and booked online and no reply still. My friend does not want to go there by herself as she is not familiar with the CBD. Can I please have a refund.

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Groupon

Refund My Order issue
Reported by GetHuman4270326
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 65353 others
0 customers following this

Timeline

GetHuman4270326 started working on this issue
Jan 20th 5:31am
GetHuman4270326 indicated the issue is not fixed yet.
Jan 20th 9:54am
GetHuman4270326 indicated the issue is not fixed yet.
Jan 20th 10:51am
GetHuman4270326 indicated the issue is not fixed yet.
Jan 20th 10:54am