I have been waiting for a Groupon specialist to resolve my Legoland issue. It has been...

GetHuman-sandybap's customer service issue with Groupon from January 2020

Help with my Groupon issue
The issue in GetHuman-sandybap's own words
I have been waiting for a Groupon specialist to resolve my Legoland issue. It has been * weeks since the first contact and I have not gotten a response by e mail. I bought * Legoland tickets and made a mistake trying to use * of them and pushed the redeem button not knowing it would make them invalid. I spoke with someone early last week and they said the issue would be resolved by the end of the week most likely. Well I would really like to take my grandsons to lego land and cannot until I receive * new passes . Please help.

GetHuman-sandybap did not yet indicate what Groupon should do to make this right.

How GetHuman-sandybap fixed the problem
I finally went to Groupon FAQ'S. Clicked on how to return items then scrolled down to the still need help button and asked for a call back. I had to do this twice until I got a smart guy who fixed my issue. Very frustrating. It would be much better if there was actually a number to call so you didn't have to search for a way to speak with someone
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Groupon

Customer service issue
Reported by GetHuman-sandybap
Jan 14th, 2020 - 10 months ago
Fixed
GetHuman-sandybap shared how to fix
Seen by 5 customers so far
Similar issue to 66352 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-sandybap started working on this issue
Jan 14th 10:00pm
GetHuman-sandybap confirmed the issue is fixed. Hooray!
Jan 15th 1:57pm
GetHuman-sandybap confirmed the issue is fixed. Hooray!
Jan 15th 2:43pm

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