All the links for support are broken, and say that the site is temporarily down. I have...

GetHuman4227145's customer service issue with Groupon from January 2020

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The issue in GetHuman4227145's own words
All the links for support are broken, and say that the site is temporarily down. I have tried * times to make an order to gift something, and now it says that * has been refunded, and * have been placed and are processing. i only wanted to gift one, and now i can't fix my order. At this moment the order is still hanging in processing. This is frustrating there is no real way to get customer service. I tried clicking on the order in customer support and it just throws an error.*It has the message "We're currently experiencing higher than normal contact volume. We appreciate your patience", and on top of that it won't open up the order that is an issue for me and just throws an error code saying "oops! something went wrong--- sorry about that please try refreshing page". This is super frustrating that the customer support works so poorly and there are limited avenues to try and get in contact with someone to help, and that is why i'm here messaging you.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Customer service issue
Reported by GetHuman4227145
Jan 9th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 66429 others
0 customers following this


GetHuman4227145 started working on this issue
Jan 9th, 2020 5:59pm

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