Hi there*I just requested a refund on an order I made today because there was a problem...

GetHuman-iamamaya's customer service issue with Groupon from December 2019

Help with my Groupon issue
The issue in GetHuman-iamamaya's own words
Hi there*I just requested a refund on an order I made today because there was a problem with the discount code I used at checkout but Groupon sent me an email that says that it may take up to * working days for the credit to be on my Groupon account. *However, I need either the voucher or the credit in my Groupon account ASAP as the voucher is for my girlfriend’s birthday this coming Monday so I can’t wait * working days for the credit to be in my Groupon account.*Is there a way to cancel my refund application so that I can just keep the voucher as it is? *The voucher is for “One car: blast supercar driving experience” and these are the details of the voucher:*Groupon code: *VS-BH*N-***T-JY*K-CHMW*Security code: **B**C*T****Thank you in advance for your help!*Amaya Garcia

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Groupon

Customer service issue
Reported by GetHuman-iamamaya
Dec 20th, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 67169 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-iamamaya started working on this issue
Dec 20th, 2019 3:36pm
GetHuman-iamamaya indicated the issue is not fixed yet.
Dec 21st, 2019 10:36am
GetHuman-iamamaya confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 5:04pm

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