I have an invalid redemption code which has been verified by CanvasOnSale I want a new...
GetHuman-pagstar's customer service issue with Groupon from December 2019
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The issue in GetHuman-pagstar's own words
I have an invalid redemption code which has been verified by CanvasOnSale I want a new one so I can co------- Original Message ---------------*From: *****@***.com ******@***.com**Sent: ****-**-** **:**:***To: *****@***.com*Subject: Groupon Invalid * ref:***D*NgIuX.*****N**qJTR:ref ******Dear Customer,**Thank you for your call.**With this message we confirm that your voucher code MS*WN*GB*CF is invalid.**Please contact Groupon basing on this confirmation letter to document the request for an exchange of voucher codes or the refund of your payment for the voucher.**We apologize for the inconvenience caused.**Kind regards**Melinda Zara**your Canvas On Sale service team********Best Canvas Inc****** NW ***th Street**Miami FL *******US****ref:***D*NgIuX.*****N**qJTR:ref*mplete my order.
GetHuman-pagstar did not yet indicate what Groupon should do to make this right.
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How GetHuman-pagstar fixed the problem
I tried the redemption code again after the merchant told me it was invalid. It worked!
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