I ordered a groupon to Prolase for * sessions on a small area. I realized shortly after...

GetHuman4101218's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4101218's own words
I ordered a groupon to Prolase for * sessions on a small area. I realized shortly after receiving it that I acually need a medium area instead. I was wondering if I need to return it and buy the medium or if there is any way I could upgrade the one I already bought. I've already reached out to Prolase, but they told me I would need to take it up with you. I also tried going through to return it myself on the website, but I can't figure out how.

GetHuman4101218 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman4101218
Dec 15th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 66747 others
0 customers following this

Timeline

GetHuman4101218 started working on this issue
Dec 15th, 2019 10:25pm