I ordered a groupon to Prolase for * sessions on a small area. I realized shortly after...
GetHuman4101218's Refund My Order issue with Groupon from December 2019
Help with my Groupon issue
First: share to improve GetHuman4101218's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4101218 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4101218's own words
I ordered a groupon to Prolase for * sessions on a small area. I realized shortly after receiving it that I acually need a medium area instead. I was wondering if I need to return it and buy the medium or if there is any way I could upgrade the one I already bought. I've already reached out to Prolase, but they told me I would need to take it up with you. I also tried going through to return it myself on the website, but I can't figure out how.
GetHuman4101218 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman4101218 fixed the problem
We are waiting for GetHuman4101218 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.