I purchased a Groupon for Christmas photo cards last night. I proceeded to go to the we...

GetHuman-dinene's Refund My Order issue with Groupon from December 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dinene's own words
I purchased a Groupon for Christmas photo cards last night. I proceeded to go to the website to place my order. I tried repeatedly and received a message stating the code was invalid or expired. I tried to call but was not able to get through. The same thing happened when I tried the live chat. It actually appears that the company is not doing business. I would like to resolve this ASAP as I would like to use a different company and purchase Christmas cards. I spent a lot of time selecting and personalizing the card and including addresses for the envelopes so this has been very inconvenient. My telephone number is ***-***-****. Dinene

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Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Shipment Is Missing?
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Groupon

Refund My Order issue
Reported by GetHuman-dinene
Dec 13th, 2019 - a year ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 66797 others
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Timeline

GetHuman-dinene started working on this issue
Dec 13th, 2019 9:11pm