I purchased a Groupon for Christmas photo cards last night. I proceeded to go to the we...

GetHuman-dinene's Refund My Order issue with Groupon from December 2019

Help with my Groupon issue
First: share to improve GetHuman-dinene's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dinene may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dinene's own words
I purchased a Groupon for Christmas photo cards last night. I proceeded to go to the website to place my order. I tried repeatedly and received a message stating the code was invalid or expired. I tried to call but was not able to get through. The same thing happened when I tried the live chat. It actually appears that the company is not doing business. I would like to resolve this ASAP as I would like to use a different company and purchase Christmas cards. I spent a lot of time selecting and personalizing the card and including addresses for the envelopes so this has been very inconvenient. My telephone number is ***-***-****. Dinene

GetHuman-dinene did not yet indicate what Groupon should do to make this right.

How GetHuman-dinene fixed the problem

We are waiting for GetHuman-dinene to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman-dinene
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 66797 others
0 customers following this


GetHuman-dinene started working on this issue
Dec 13th, 2019 9:11pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies