Hello. Ok. First of all it is super annoying that you guys don't resolve things by phon...

GetHuman4048464's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4048464's own words
Hello. Ok. First of all it is super annoying that you guys don't resolve things by phone...just do you don't have to hear our dismay. I purchased a Groupon for * I lipo sessions. It was ***.**. Order number **********. I called and said I had a Groupon and they had my name on file because I had been there maybe * years ago. I drove all the way there for them to refuse it. Saying it was for new customers only but it said nothing of the sort about that on Groupon. I was embarrassed and pissed off. I have no desire to go back. To that end I demand a refund. NOT GROUPON BUCKS. I WASTED TIME, GAS, MONEY. I AM NOT A FOOL. I SHOP ON GROUPON ALL THE TIME AND ****** ATTITUDES OR COMPANIES THAT GO OUT OF BUSINESS I DONT TOLERATE. I WANT MY CREDIT CARD refunded. I am so not amused being treated like I'm a thief or sneak. Refund my credit card. Do not give me the run around. I have been more than clear with this email. I need this resolved in a timely manner and without any other issue or question about my motives and asking questions in back and forth emails.

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Groupon

Refund My Order issue
Reported by GetHuman4048464
Dec 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 65784 others
0 customers following this

Timeline

GetHuman4048464 started working on this issue
Dec 5th, 2019 10:17pm