Hello. Ok. First of all it is super annoying that you guys don't resolve things by phon...
GetHuman4048464's Refund My Order issue with Groupon from December 2019
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Before contacting them, items GetHuman4048464 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4048464's own words
Hello. Ok. First of all it is super annoying that you guys don't resolve things by phone...just do you don't have to hear our dismay. I purchased a Groupon for * I lipo sessions. It was ***.**. Order number **********. I called and said I had a Groupon and they had my name on file because I had been there maybe * years ago. I drove all the way there for them to refuse it. Saying it was for new customers only but it said nothing of the sort about that on Groupon. I was embarrassed and pissed off. I have no desire to go back. To that end I demand a refund. NOT GROUPON BUCKS. I WASTED TIME, GAS, MONEY. I AM NOT A FOOL. I SHOP ON GROUPON ALL THE TIME AND ****** ATTITUDES OR COMPANIES THAT GO OUT OF BUSINESS I DONT TOLERATE. I WANT MY CREDIT CARD refunded. I am so not amused being treated like I'm a thief or sneak. Refund my credit card. Do not give me the run around. I have been more than clear with this email. I need this resolved in a timely manner and without any other issue or question about my motives and asking questions in back and forth emails.
GetHuman4048464 did not yet indicate what Groupon should do to make this right.
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