I purchased a service from Posh Lash nail Salon in Pikesville, Maryland. I went to the...

GetHuman4043004's Refund My Order issue with Groupon from December 2019

Help with my Groupon issue
First: share to improve GetHuman4043004's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4043004 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4043004's own words
I purchased a service from Posh Lash nail Salon in Pikesville, Maryland. I went to the location, assuming it was a walk-in service, however, it was not. While there, first thing in the morning when they opened. I noticed the place was not to my liking and the workers were very unfriendly. I called the Technician who is providing the service soon after. She said she would send me her appointment book to schedule and has not. Later that evening I decided I do not want to receive the services. I go to the app and misuse the app and am unable to get a refund. This is why I’d like your help , so I may receive my refund. Although, I have not seen another salon, I’d like to continue using this service for something else!

GetHuman4043004 did not yet indicate what Groupon should do to make this right.

How GetHuman4043004 fixed the problem

We are waiting for GetHuman4043004 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman4043004
Dec 5th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 65747 others
0 customers following this

Timeline

GetHuman4043004 started working on this issue
Dec 5th, 2019 12:17am
GetHuman4043004 indicated the issue is not fixed yet.
Dec 5th, 2019 4:37am
GetHuman4043004 indicated the issue is not fixed yet.
Dec 7th, 2019 3:35pm
GetHuman4043004 indicated the issue is not fixed yet.
Dec 8th, 2019 2:12am