i placed an order using groupon on Nov * but the item never arrived. My order number is...

GetHuman3958242's customer service issue with Groupon from November 2019

Help with my Groupon issue
The issue in GetHuman3958242's own words
either find out about the product if it was shipped or full refund ... i placed an order using groupon on Nov * but the item never arrived. My order number is ****-******-******. Its a pair of Bluetooth speakers. *What happen to my order? is it on its way? or the item its not available, in that case i will need a refund. *This is the *nd time i have to explain online what happen. Can someone call me or if you CAN'T refund my money. thank you
i keep being as to address my problem this is going to be the *rd time sending this report. i need someone to call me directly ***-***-****
money back or the item deliver
i being a customer for over * years never had an issue with groupon until now
no groupon only offers this online option for complain and concerns. so i haven't tried anything else because its not offer by groupon. i need to speak with someone on the phone this online thing DO NOT WORK AND ITS THE *RD TIME SENDING THIS
How GetHuman3958242 fixed the problem
it arrived late but it got here
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

bluetooth speaker
Customer service issue
Reported by GetHuman3958242
Nov 19th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 230160 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3958242 started working on this issue
Nov 19th, 2019 1:25pm
GetHuman3958242 indicated the issue is not fixed yet.
Nov 19th, 2019 7:48pm
GetHuman3958242 indicated the issue is not fixed yet.
Nov 19th, 2019 7:53pm
GetHuman3958242 indicated the issue is not fixed yet.
Nov 19th, 2019 7:54pm
GetHuman3958242 indicated the issue is not fixed yet.
Nov 19th, 2019 7:55pm
GetHuman3958242 indicated the issue is not fixed yet.
Nov 19th, 2019 7:55pm
GetHuman3958242 confirmed the issue is fixed. Hooray!
Nov 22nd, 2019 1:58pm