My kids bought husband and I couples massage. It is about to expire and husband was ca...

GetHuman3889271's customer service issue with Groupon from November 2019

Help with my Groupon issue
First: share to improve GetHuman3889271's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3889271 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman3889271's own words
My kids bought husband and I couples massage. It is about to expire and husband was called out of town so we cannot make appt. I tried to trade in, but it is saying it can’t be because voucher was viewed. I am aggrVated because I was trying to figure out how to trade it in. Your site was not cooperating and I could not get to talk to a live person. In trying to figure this out, I viewed it. I just want to put the $** towards another couples massage, I don’t see why it being viewed accidently should impact that. I tried calling you on the phone to ask about trade it, but you directed me to website and now this is where I am. Please help!!! Groupon was for couples massage st Sunny Day Spa

GetHuman3889271 did not yet indicate what Groupon should do to make this right.

How GetHuman3889271 fixed the problem

We are waiting for GetHuman3889271 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3889271
Nov 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 63 others
0 customers following this


GetHuman3889271 started working on this issue
Nov 5th, 2019 7:16pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies